Privacy Policy

Vieira Solutions (“we,” “us,” or “our”) provides digital growth services to local businesses, including website design, CRM setup, marketing automation, lead capture, missed-call text back, review management, and consultation services. This policy describes the information we collect through https://www.vieirasolutions.co (the “Site”) and our related services (together, the “Services”), and how we handle that information.

1. Information We Collect

Information You Provide

We collect information you give us directly — for example, when you request a consultation, submit a contact form, sign up for updates, or communicate with us. This can include:

• Name, business name, email address, and phone number
• Details about your business, goals, and current tools
• Any message content you choose to share with us
• Billing or project information provided in connection with our Services

Information Collected Automatically

When you visit the Site, we automatically collect limited technical information such as your IP address, device and browser type, referring URL, pages viewed, and general interaction data. This helps us keep the Site secure and understand how it is used.

2. Cookies & Analytics

We use a small number of cookies and similar technologies to operate the Site and measure aggregate usage. Some cookies are necessary for basic functionality; others help us understand which content is most useful. You can accept or decline non-essential cookies through the cookie banner shown on your first visit, and you can adjust cookie settings in your browser at any time. Declining non-essential cookies will not prevent you from using the Site.

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Respond to inquiries and schedule consultations
• Deliver requested materials, proposals, or updates
• Operate CRM, automation, and communication workflows for clients
• Monitor and improve Site performance, reliability, and security
• Comply with legal obligations and enforce our terms

4. Communication Preferences

You can opt out of marketing emails at any time using the unsubscribe link included in those messages, or by contacting us at matthew@vieirasolutions.co. We may still send you transactional messages about active projects, Services, or account matters.

5. SMS & Email Communications

If you provide a phone number and consent to receive text messages from Vieira Solutions — for example, through a form on the Site or as part of a missed-call text-back workflow — you may receive SMS from us related to your inquiry, scheduling, or Services. Message and data rates may apply. You can opt out of SMS at any time by replying STOP to any message. Replying HELP will provide additional information. We do not sell or share mobile opt-in data or phone numbers with third parties for their own marketing purposes.

6. Third-Party Services

We use trusted third-party providers to help operate the Services, including hosting, analytics, email delivery, SMS delivery, CRM platforms, scheduling tools, and payment processors. These providers only access information as needed to perform their functions and are contractually required to protect it. When we build and manage tools on your behalf, third-party providers you have chosen or approved may also process information as part of your workflows.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as needed to provide the Services, maintain business records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or anonymize it in accordance with our internal retention practices.

9. Your Privacy Choices

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict certain uses of your information
• Opt out of marketing communications at any time

To exercise any of these choices, contact us at matthew@vieirasolutions.co. We may need to verify your identity before responding.

10. Children’s Privacy

Our Services are intended for business owners and operators and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will take appropriate steps to remove it.

11. International Visitors

Vieira Solutions is based in the United States and the Services are intended primarily for U.S. audiences. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data-protection laws may differ from those in your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of the page. Material changes will be communicated through the Site or by other appropriate means.

13. Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Vieira Solutions
• United States
• matthew@vieirasolutions.co
• (817) 587-8880

See also our Terms & Conditions or get in touch.