Terms & Conditions

1. Acceptance of Terms

By accessing https://www.vieirasolutions.co (the “Site”) or engaging Vieira Solutions (“we,” “us,” or “our”) for any service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Site or our services.

2. Services Offered

Vieira Solutions provides digital growth services for local businesses, including:

• Website design and development
• CRM setup and configuration
• Marketing and communication automation
• Lead capture and missed-call text back
• Reputation and review management
• Consultation and strategy

Specific deliverables, scope, and fees for each engagement are defined in a written proposal, statement of work, or order form (the “Agreement”). If any conflict exists between these Terms and an executed Agreement, the Agreement controls for that engagement.

3. Quotes & Estimates

Quotes and estimates are based on the information provided at the time and are valid for the period stated in the proposal. Changes to scope, requirements, or timeline may result in an adjusted quote. Estimates are not binding until accepted in writing by both parties.

4. Payments

Fees, payment schedules, and accepted payment methods are described in each Agreement. Unless otherwise stated, invoices are due within the timeframe listed on the invoice. Late payments may pause active work and may accrue reasonable late fees or interest to the extent permitted by law.

5. Deposits

Many engagements require a non-refundable deposit before work begins. Deposits secure your project on our calendar and cover the initial discovery, planning, and setup work. Specific deposit amounts and terms are set out in each Agreement.

6. Project Timelines

Estimated timelines are provided in good faith based on the scope and expected client responsiveness. Timelines depend on timely client input, approvals, and content delivery. Delays caused by client responsiveness, third-party services, or expanded scope may extend the project schedule.

7. Client Responsibilities

You agree to:

• Provide accurate information and timely feedback
• Supply required content, assets, and access when requested
• Ensure you own or have permission to use materials you provide
• Designate a primary point of contact authorized to make decisions

8. Website Content

You are responsible for the accuracy, legality, and appropriateness of any content you provide or approve for publication. You represent that content you supply does not infringe the rights of any third party. We reserve the right to decline to publish content we reasonably believe may be unlawful, harmful, or misleading. SMS Communications Vieira Solutions offers SMS communications to customers and prospective customers who voluntarily opt in through our website, Growth Opportunity Report form, appointment booking, website chat, or other approved contact methods. By opting in, you agree to receive text messages related to: Growth Opportunity Report requests Appointment confirmations and reminders Responses to inquiries Customer support Client onboarding Service updates Follow-up regarding requested services Message frequency varies based on your interaction with Vieira Solutions. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any products or services. You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance or contact us directly at Matthew@VieiraSolutions.co. SMS consent is not shared with third parties or affiliates for marketing purposes. Age Requirement You must be at least 18 years of age, or have the permission of a parent or legal guardian, to submit information through this website or opt in to receive SMS communications from Vieira Solutions. Carrier Disclaimer Wireless carriers are not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to your wireless provider's network availability.

9. Revisions

Each Agreement defines the number of revision rounds included in the project fee. Additional revisions beyond the included rounds, or changes to previously approved work, may be billed at our then-current rates.

10. Intellectual Property

Upon full payment of all fees due under an Agreement, you receive ownership or a license to the final deliverables produced specifically for you, as described in that Agreement. We retain ownership of our pre-existing tools, frameworks, templates, know-how, and any general components used to produce the deliverables. We may reference completed work in our portfolio and marketing materials unless otherwise agreed in writing.

11. Third-Party Software

Our services may involve third-party platforms, plugins, APIs, or tools (for example, hosting, CRM, scheduling, SMS, email, payment, or analytics providers). Your use of those services is subject to their own terms and pricing. We are not responsible for changes, outages, or discontinuation of third-party services outside our control.

12. CRM & Automation Services

When we configure CRM or automation workflows on your behalf, you are responsible for how those workflows are used, including compliance with applicable communication and consent laws (such as rules governing marketing emails and text messages). You are responsible for obtaining proper consent from your own contacts and for the accuracy of the data imported into any system we configure.

13. Limitation of Liability

To the maximum extent permitted by law, Vieira Solutions and its owners, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of or related to the Site or the services. Our total liability for any claim relating to an engagement will not exceed the fees actually paid to us for the specific services giving rise to the claim during the three (3) months preceding the event.

14. Disclaimer of Warranties

The Site and our services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted or error-free, or that specific business outcomes will result from our services.

15. Indemnification

You agree to indemnify and hold Vieira Solutions harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from: (a) content or materials you provide; (b) your use of the deliverables or services; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

16. Governing Law

These Terms are governed by the laws of the State of [State], without regard to its conflict-of-law rules. You agree to the exclusive jurisdiction of the state and federal courts located in [State] for any dispute arising out of or relating to these Terms or our services.

17. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the “Effective date” at the top of the page. Continued use of the Site or our services after changes become effective constitutes acceptance of the updated Terms.

18. Contact Information

Questions about these Terms should be sent to:

• Vieira Solutions
• United States
• matthew@vieirasolutions.co
• (817) 587-8880

See also our Privacy Policy or get in touch.